Refund Policy

Effective Date: July 3, 2025

At Neyews VPN, we stand behind the reliability and performance of our service. However, if you are not satisfied, we offer a straightforward refund policy.

1. Eligibility for Refunds

• You are eligible for a full refund within 7 days of your initial purchase.
• Refund requests must include a valid reason and details of the issue you encountered.
• Only the first purchase is eligible for a refund. Renewals and repeat purchases are non-refundable.

2. How to Request a Refund

To request a refund, contact us at support@neyews.com with your registered email and payment details. We aim to respond within 48 hours.

3. Non-Refundable Conditions

• No refunds are provided after 7 days of purchase.
• No refunds for accounts that violate our Terms of Service.
• No refunds for payments made via promotional discounts or special offers unless the service is non-functional.

4. Refund Method

Refunds are processed via the original payment method (e.g., PayPal, card). It may take 5–10 business days for the amount to reflect depending on your bank/payment provider.

If you have any questions regarding this policy, feel free to reach out anytime.